Sizing
How do I pick a size? Measure a pair of jeans you already wear and compare. The size guide sets out how, in four steps.
Why are there no garment measurements on the product pages? Because we have not measured these styles ourselves yet. We would rather leave the field empty than copy a number we cannot stand behind.
What does 32W x 30L mean? A 32 inch waist and a 30 inch inseam.
I am between sizes. Size up on slim and skinny. Take your true waist on baggy and wide leg. Size down where the waistband is elastic or drawstring.
Ordering and payment
Do you charge more for larger sizes? No. Every size and color of a style is the same price.
What will show on my statement? [[TBD:PAYMENT_DESCRIPTOR]]
Can I change my order? Email [[TBD:SUPPORT_EMAIL]] within 12 hours and we will try.
Shipping
What does shipping cost? $6.95 under $50.00, free at $50.00 and above.
Do you ship to Alaska, Hawaii or Puerto Rico? Yes, and to Guam, the US Virgin Islands, American Samoa, the Northern Mariana Islands and APO, FPO and DPO addresses.
Do you ship outside the United States? No.
How long does delivery take? We have not published a window yet. It goes on the shipping page once we have confirmed it with our supplier.
Returns
How long do I have? Thirty days from delivery, unworn, with the tags on.
Do you do exchanges? No. Return for a refund and reorder.
Who pays the return shipping? You do if the fit is wrong. We do if we sent the wrong thing.
Where do I send it? Email [[TBD:SUPPORT_EMAIL]] first. The return address comes with your return number.