This policy explains what personal information Holiday Hives collects, why, who it is shared with, and the choices you have. Last updated 09/25/2026.
Who we are
Holiday Hives (holidayhives.com) is operated by Prints Canopy LLC, a limited liability company registered in New Mexico, United States. Registered business address (registered agent, company records and mail only): 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States. Email support@holidayhives.com, phone +1 (943) 318-6257.
What we collect
- Order details: your name, shipping and billing address, email, phone number if you give one, and what you ordered.
- Payment confirmation: card details are entered on the checkout provider's secure form. We never see or store your full card number; we receive confirmation of payment and the last four digits.
- Messages: what you write to us by email, phone or the contact form.
- Device and browsing data: IP address, browser type, pages viewed and items added to the cart, collected through cookies and similar technology used by our store platform.
Why we use it
- To take payment, fulfill and ship your order, and send order and tracking emails.
- To handle returns, exchanges and refunds.
- To answer your questions.
- To keep the store secure and prevent fraud.
- To send marketing emails, only if you opt in. Every marketing email has an unsubscribe link.
Who we share it with
- Shopify, which hosts this store and its checkout.
- Payment providers that process your payment at checkout.
- Our supplier's warehouse in China, which packs and ships your order. It receives your name, shipping address, phone number if given, and the items ordered, and nothing more.
- Shipping carriers that deliver your order and your return.
- Our US returns address in Union City, California, which receives returned parcels and matches them to orders.
- Authorities, where the law requires it.
We do not sell your personal information for money.
International transfer
Because orders ship from China, the shipping details listed above are transferred to and processed in China for the purpose of fulfilling your order. Our store platform may also process data in other countries.
Cookies and advertising
Our store platform uses cookies to run the cart and checkout, remember your preferences and measure how the site is used. Some of this data may be used for advertising on other sites. Depending on where you live, this may count as a "sale" or "sharing" under US state privacy laws. You can opt out on our Your Privacy Choices page. If your browser sends a Global Privacy Control signal, the store platform treats it as an opt-out for that browser.
How long we keep it
We keep order records for as long as needed to fulfill the order, handle returns and meet tax and accounting obligations. Messages are kept for as long as they are useful to answer you and any follow-up.
Your rights
Depending on where you live, you can ask us to tell you what we hold about you, correct it, delete it, or give you a copy. Email support@holidayhives.com or call +1 (943) 318-6257. We may need to confirm your identity first. We will not treat you differently for making a request.
Children
This store is not intended for children, and we do not knowingly collect information from anyone under 16.
Security
Payments are handled on an encrypted checkout. No system is completely secure, so please do not send card numbers or passwords to us by email.
Changes
We will update this page if our practices change, and change the date at the top.
Contact
Questions about privacy: support@holidayhives.com or +1 (943) 318-6257, Monday to Friday. By mail: Prints Canopy LLC, 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States.